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Terms and Conditions

1. Introduction

Welcome to HeyZenie. By accessing or using our service, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the service.

2. Use of the Service

Our service is designed to help users analyze YouTube content. You agree to use the service only for its intended purposes and in a manner consistent with applicable laws and regulations.

3. User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for safeguarding the password and for all activities that occur under your account.

4. Intellectual Property

The service and its original content, features, and functionality are owned by HeyZenie and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the service will immediately cease.

6. Limitation of Liability

In no event shall HeyZenie be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

7. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion.

8. Refund Policy

We strive to ensure complete satisfaction with our services. Refund requests must be submitted within 14 days of purchase and will be considered on a case-by-case basis. To request a refund, please contact us at support@heyzenie.com with your order details and reason for the refund. Refunds will be processed using the original payment method within 5-10 business days. Please note that refunds may not be available for services that have already been fully utilized or for subscription periods that have already passed.

9. Contact Us

If you have any questions about these Terms, please contact us at support@heyzenie.com.